FAQ
Common Questions
Answers to common submission, pricing, turnaround, and payment questions.
What is MIV (Maximum Insured Value)?
MIV is the maximum declared value allowed for a given service tier.
Can I submit multiple service levels in one request?
No. One service level per submission is required. Create separate submissions for different tiers.
Do you clean or evaluate cards before PSA submission?
Yes. Grade Prep service handles visual review and wipe-down, and can hold cards below minimum desired grade.
How are submissions grouped?
Cards are checked in at drop-off and assigned to the next available Friday batch.
How long does grading take?
Turnaround depends on tier and PSA processing. Tracker updates as soon as updates are available.
Are PSA turnaround times guaranteed?
No. PSA times are estimates and may fluctuate.
Are there hidden fees?
No hidden fees. Invoice lines explicitly show base grading, no-prep/prep add-ons, $2 per card shipping to and from PSA, and payment processing fees.
How is shipping charged?
Shipping is billed at $2 per card total for the PSA round trip, with $1 allocated each way.
How do I receive my completed order?
All completed orders are picked up in-store at The Trading Card Club. Even though pickup is in person, PSA outbound + return shipping is still billed at $2 per card and shown on the invoice.
How will I know when cards are complete?
Email notifications are sent at each status change, and full status is visible in your account tracker.
Can I pick up cards in person?
Yes. This is an in-store drop-off and pickup service only.
What cards do you accept?
Sports cards, Pokemon/TCG, and non-sports cards.
Terms & Conditions (FAQ Copy)
View full Terms & Conditions summary
- By submitting cards, customers accept The Trading Card Club Grading terms and PSA terms.
- Grading outcomes are subjective and not guaranteed.
- Customers are responsible for form accuracy.
- Payment due within 90 days of invoice issuance.
- PSA upcharges may be passed through when applicable.